The 9gbet takes every user's privacy seriously. This document clearly explains what data we collect, how we use it, who we may share it with, and what your rights are as a data subject — all in compliance with the General Data Protection Law (LGPD, Law No. 13,709/2018).
All data processing carried out by 9gbet follows the legal bases set out in Law No. 13,709/2018. Your rights as a data subject are guaranteed and may be exercised at any time.
All communication between your device and 9gbet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's leading digital banks.
9gbet does not sell, rent, or trade users' personal data with third parties. Your information is used solely to operate the platform and improve your experience.
Access, correct, port, or request deletion of your data at any time through 9gbet support — available 24 hours a day, in Portuguese, with no red tape.
This Privacy Policy applies to all services operated by 9gbet under the domain 9gbet.best, including the Sports Betting platform, crash games, Live Casino, slots, VIP Program, and all related services made available to registered users in Brazil.
The 9gbet acts as the controller of personal data processed under this Policy and is responsible for decisions regarding the processing of user information, in accordance with Article 5, item VI, of the LGPD.
For any questions related to data protection, privacy, or the exercise of data subject rights, users may contact our team by email at suporte@9gbet.best or through the chat channel available 24 hours a day on the platform.
This Policy is an integral part of 9gbet's Terms and Conditions. By creating an account, you confirm that you have read and understood the privacy practices described herein.
The 9gbet collects the personal data necessary for the platform to operate safely and properly. We collect only what is strictly necessary for the purposes described in this Policy.
We will never ask for your password, full card details, or security code (CVV) by email, chat, or phone. If you receive any such request, disregard it and notify us immediately.
The personal data collected by 9gbet are used exclusively for the following purposes:
The 9gbet does not use personal data for purposes incompatible with those listed above without first notifying the user and, where required, obtaining new consent.
Each data processing activity carried out by 9gbet is grounded in one of the legal bases set out in article 7 of the LGPD:
Where processing is based on consent, you have the right to withdraw it at any time, without affecting the lawfulness of processing carried out on the basis of consent prior to its withdrawal.
The 9gbet does not sell, rent, or trade users' personal data. Data is shared only in the strictly necessary situations listed below, always with contractual guarantees of confidentiality and security:
We share data with companies that provide us with operational services, always under contracts with specific data protection clauses:
The 9gbet may share data with Brazilian governmental, judicial, or regulatory authorities when required by law, court order, or regulations applicable to the betting and digital entertainment sector. In all cases, we share only the minimum necessary to fulfill the specific request.
The 9gbet adopts robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, improper disclosure, or destruction:
No system is 100% breach-proof. In the event of a security incident that may affect your data, 9gbet commits to notifying you by email within the timeframe established by the LGPD and the guidelines of the National Data Protection Authority (ANPD).
The 9gbet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize content and analyze usage patterns.
You can manage your cookie preferences at any time through the consent banner displayed on your first visit or through your browser settings. Disabling non-essential cookies does not affect access to the platform's core features. On mobile devices, you can control tracking permissions through the privacy settings on Android or iOS.
Marketing cookies are disabled by default. They are only activated after your explicit confirmation in the consent banner. You can change this preference at any time in your account settings.
The LGPD grants you, as the data subject, a comprehensive set of rights that 9gbet is committed to respecting and facilitating the exercise of these rights. All rights below can be exercised free of charge through the platform's support:
Request a full copy of all personal data 9gbet holds about you at any time, including your betting history and transactions.
Request the correction of incomplete, inaccurate, or outdated data — such as updating your address, phone number, or registered Pix key.
Request the deletion of data processed on the basis of consent. Data retained due to a legal obligation (such as financial transaction history) is subject to minimum retention periods established by law.
Receive your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another controller, in accordance with ANPD regulations.
Withdraw consent for processing activities based on consent (such as email marketing) at any time, free of charge and without needing to provide a reason.
Request detailed information about which third parties your data has been or is being shared with, and for what specific purpose.
To exercise any of these rights, please contact us by email at suporte@9gbet.best or through the platform chat using "LGPD Rights" as the subject. We respond within 15 business days as required by law. In complex cases, this deadline may be extended once for an equal period, with prior notice to the user.
If you believe your rights have not been adequately addressed, you may file a complaint directly with the National Data Protection Authority (ANPD) — the Brazilian federal authority responsible for overseeing compliance with the LGPD.
The 9gbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum legal retention periods:
Once legal retention periods have expired, data is securely deleted from our systems or irreversibly anonymized for aggregated statistical analysis purposes.
The platform of 9gbet is strictly intended for individuals who are 18 (eighteen) years of age or older. We do not intentionally collect personal data from minors and do not permit registration or use of the platform by anyone below that age.
During registration, we collect your date of birth and CPF — this combination allows us to verify that you meet the legal age requirement. The KYC process required before your first withdrawal includes verification of an official government-issued photo ID, which confirms your age once again.
If the 9gbet identifies that an account belongs to a user under 18, it will immediately terminate access, cancel all bonus balances, and process a refund of any real-money deposits to the original payment method, as applicable.
If you suspect that a minor is using the platform with your credentials or with their own account created using false information, please contact 9gbet so that we can take the necessary steps.
Parents and guardians should use the parental controls available on their devices (Android and iOS offer native settings) to restrict minors' access to betting and online gaming platforms.
The 9gbet may update this Privacy Policy periodically to reflect changes in our data processing practices, arising from new legal obligations, operational improvements, or changes to the services offered.
All relevant changes will be communicated to users via their registered email address with a minimum advance notice of 15 calendar days before taking effect, except where an immediate legal requirement prevents such prior notice. The email will include a summary of the key changes and a link to the full updated version.
The updated version of this Policy will always be available on the page 9gbet.best/privacy-policy, with the date of the last update indicated at the top. Continued use of the platform after the changes take effect constitutes acceptance of the new terms. If you do not agree with the changes, you may request account closure before the effective date.
A version history of previous revisions of this Policy is available upon request from our DPO at suporte@9gbet.best.
For any questions, requests to exercise data subject rights, or complaints related to this Privacy Policy, you may contact 9gbet through the channels below:
The standard response time for data subject rights requests is up to 15 business days, extendable once for an equal period in cases of technical complexity or high request volume. Complaints not resolved by 9gbet may be submitted to the National Data Protection Authority (ANPD).
To exercise your rights as a data subject, send an email to suporte@9gbet.best with the subject line "LGPD Rights", your full name, and registered CPF. All requests are handled confidentially and resolved within the legal deadline.
LGPD — LAW No. 13,709/2018
The General Data Protection Law guarantees clear rights for you. Here is how to exercise them on the 9gbet quickly and easily.
Send an email to suporte@9gbet.best with the subject line "LGPD Rights", your full name, and CPF. You can also use the platform's 24h chat.
We respond within 15 business days. In complex cases, the deadline may be extended once, with prior notice to the user as required by the LGPD.
The exercise of rights provided under the LGPD is completely free. 9gbet charges no fees to process requests for access, correction, deletion, or data portability.
At 9gbet, privacy is not a formality — it is a genuine commitment that is part of how we build and operate the platform. We follow the LGPD (Law No. 13,709/2018) not because we are required to, but because we believe every user has a fundamental right to know what happens with their data and to have control over it.
All communication between your phone and our servers is encrypted with 256-bit SSL. Your KYC documents are stored with AES-256 encryption. We never sell your data. You can request access, correction, deletion, or portability at any time, free of charge, through our Portuguese-language support available 24 hours a day.
Read the Terms and ConditionsThe 9gbet provides free responsible gaming tools to all users: daily, weekly, and monthly deposit limits; temporary self-exclusion; session time alerts; full betting history. Betting is entertainment — you are always in control.
Platform for users aged 18 and over only. All registrations go through identity verification. If you or someone you know is struggling with gambling, call CVV at 188 or visit our Responsible Gambling page to activate the available protections.
Your data is handled securely and transparently. Sign up in under 3 minutes, deposit via Pix from R$ 10.00, and start betting on the Brasileirão, UFC, and the best crash games in Brazil.